Privacy Policy

Last updated: August 1, 2026

This Privacy Policy explains how MKG Enterprises, operating the SHIBU brand, collects and uses personal information.

Information we collect

When you visit our website, contact us or place an order, we may collect:

• your name;
• email address;
• telephone number;
• billing and delivery address;
• order information;
• payment status;
• IP address and device information;
• website activity; and
• customer-support messages.

Payments are processed through Shopify and supported payment providers. We do not normally store your complete payment-card details.

How we use information

We use personal information to:

• process and deliver orders;
• provide tracking information;
• handle returns and refunds;
• answer customer-support requests;
• prevent fraud;
• improve the website;
• send marketing where permitted; and
• meet legal and accounting obligations.

Sharing information

We may share information where necessary with:

• Shopify;
• payment processors;
• suppliers and fulfillment partners;
• shipping carriers;
• customer-support providers;
• analytics providers; and
• advertising platforms.

We do not sell customer information directly for money.

Cookies

Our website uses cookies for checkout, shopping-cart functions, analytics and advertising.

Where required, you can manage non-essential cookies through our cookie banner or your browser settings.

Data storage

We keep personal information only for as long as reasonably needed to process orders, provide support, prevent fraud and meet legal requirements.

Some service providers may process information outside Sweden or the European Economic Area.

Your rights

Depending on where you live, you may have the right to request access, correction or deletion of your personal information.

You may also withdraw marketing consent or unsubscribe through the link included in our emails.

For privacy questions or requests, contact:

MKG Enterprises
Email: support@tryshibu.com